Shipping information

The shipping costs within Germany are € 4.95 per order. From an order value of € 30.00 we ship free of charge within Germany. Delivery takes place only within Germany. In the case of shipping regulations, the buyer bears the possible additional costs.

We reserve the choice of the shipping route, whereby we of course choose the cheapest. We usually ship with the provider DHL.

Every order is subject to the possibility of delivery. The delivery times are non-binding, the buyer has the right to withdraw from the purchase if the shipment has not started within two weeks after the end of the specified delivery period. Order changes lead to the cancellation of agreed dates and deadlines, unless otherwise agreed.

Delivery times are extended appropriately in the event of force majeure and all other obstacles not attributable to Ardap Care GmbH, which have a significant influence on the delivery, especially in the event of strikes and lockouts at Ardap Care GmbH, its suppliers or their sub-suppliers. The above mentioned two-week period begins when the hindrance ceases to exist.